Privacy Policy

livethecomp.com regards customer privacy as integral to its relationship with its users and customers. This privacy policy applies to all livethecomp.com users and customers, and conforms to current Australian Internet privacy standards and practices.

If you have queries regarding this statement, please contact privacy_at_livethecomp.com.

Collection of Information

To use livethecomp.com, we require information from its users and customers to deliver the best service possible. Information required may include, but is not exclusive to :

  • Sales documentation;
  • Support and accounts documentation;
  • Financial/Credit Card Information including name on card, credit card number, expiry date and security validation number;
  • Personally Identifiable Information including full name, date of birth (if required), contact numbers, address and postal address, and email;
herein referred to in this privacy policy as “Information”.

Collection and Use of Information

Any Information and details received from users and customers is collected and stored by livethecomp.com for the purpose of providing a high level of customer service in delivering livethecomp.com’s products and services.

Information collected by livethecomp.com may be provided by either the user or customer direct, the user or customer’s company or representative, and collected via the telephone, email, post or directly through our website.

Some information will be made available to the competition administrator for any competition you register for. Whether as a captain or a player, some information is required to ensure the competition owner can get in contact or fulfil insurance requirements for their participants. This information includes your name, gender, date of birth, email, mobile, team and player number.

Storage of Collected Information

The security of your Information including Personally Identifiable Information is paramount to livethecomp.com and its ability to deliver excellent service to its users and customers.

No credit card information will be stored on our servers. All credit card information is processed securely by our payment processor, eway.com.au. If you have concerns regarding security or privacy at eway.com.au, please consult their legal documentation at http://www.eway.com.au/legal.

If you have any questions about security on our Website, you can email us at security_at_livethecomp.com.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or deactivate your account via your user account page.

If you would like to remove your data from our service entirely, please send an email to privacy_at_livethecomp.com.

Orders

If you purchase a product or service from livethecomp.com, we may request certain Personally Identifiable Information and Financial/Credit Card Information from you (as described in this privacy policy).

We use this Information for billing purposes and to complete your orders. If we have trouble processing an order, we will use the Information you have provided to contact you to resolve the issue.

Communications

livethecomp.com uses Personal Identifiable Information for essential communications with its users and customers. Essential communications can include emails, accounting Information, and critical service details.

Changes to Privacy Policy

If livethecomp.com decides to change its privacy policy, it will update this privacy policy with those changes and post those changes to the livethecomp.com homepage and other places we deem appropriate so that users and customers are aware of those changes.

We reserve the right to modify this privacy policy at any time. If we make changes including any material change to this policy, we will notify users and customers by means of a notice on our homepage.